Terms and Conditions

Effective Date: June 2026  |  Gannel HR  |  Atlanta, GA  |  gannel@gannelhr.com

Please read these Terms and Conditions carefully before using this website, purchasing any digital product, or engaging with any service offered by Gannel HR. By accessing this site or completing a purchase, you confirm that you have read, understood, and agreed to be bound by these terms in full.

If you do not agree with any part of these terms, you should not use this website or purchase any product or service offered here.

1. About Gannel HR

Gannel HR is a workplace strategy and communication company based in Atlanta, Georgia. Gannel HR provides digital products, educational resources, and advisory services to growing businesses and working professionals. The primary offerings include digital workplace communication guides, HR strategy and hiring support services, and consulting and advisory sessions.

References to "Gannel HR," "we," "us," or "our" throughout these Terms and Conditions refer to Gannel HR and its owner(s), contractors, and representatives.

2. Acceptance of Terms

By accessing or using this website, submitting a form, subscribing to any email list, or purchasing any product or service, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. You agree to comply with these Terms and Conditions and all applicable laws.

Gannel HR reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of this website after any changes constitutes acceptance of the updated terms. The effective date at the top of this page reflects the most recent revision.

3. Digital Products and Purchases

3.1 Instant Delivery

All digital products sold by Gannel HR, including the Workplace Survival Guide, the Behavioral Coaching Playbook, and the Workplace Communication Bundle, are delivered electronically. Upon completing your purchase, access instructions or download links will be sent to the email address you provide. You are responsible for providing an accurate email address at checkout.

3.2 Personal, Non-Commercial License

The purchase of any Gannel HR digital product grants you a single-user, non-exclusive, non-transferable license for personal or internal professional use only. You may not reproduce, distribute, resell, sublicense, share login credentials, or use any Gannel HR product as the basis for your own paid product or service without prior written permission from Gannel HR.

3.3 No Refund Policy

Due to the immediate digital delivery of all products, all sales are final. Gannel HR does not offer refunds on digital purchases once access has been granted. If you experience a technical issue preventing access to your purchase, contact us at gannel@gannelhr.com within 7 days of your purchase date and we will work to resolve the issue.

Before purchasing, please review the product description carefully. If you have questions about whether a product is right for your situation, contact us before completing your purchase.

3.4 Accuracy of Product Content

Gannel HR makes reasonable efforts to ensure that product content is accurate, current, and practically useful. However, workplace communication, HR practice, and employment law evolve over time. Gannel HR does not warrant that all product content is current, complete, or applicable to every jurisdiction or workplace scenario. Products are updated at Gannel HR's discretion.

4. Services (Consulting, Sessions, and Advisory)

4.1 Scope of Services

Gannel HR offers services including but not limited to the HR and Hiring Strategy Sprint, Hiring System Buildout, Fractional HR Partner engagements, and Workplace Communication Strategy Sessions. The specific scope, deliverables, timeline, and fees for each service engagement are defined in a separate agreement, proposal, or booking confirmation provided to the client prior to commencement.

4.2 No Employment or Legal Practice

Gannel HR's advisory and consulting services are strategic and operational in nature. They do not constitute the practice of law. Gannel HR does not represent clients in legal proceedings, draft legally binding employment contracts intended for legal reliance without attorney review, or provide opinions on the legal sufficiency of any document or action. Clients requiring legal counsel are advised to engage a licensed employment attorney.

4.3 Client Responsibilities

Clients engaging Gannel HR for services are responsible for providing accurate and complete information about their organization, situation, and goals. Gannel HR's recommendations are based on the information provided. Inaccurate or incomplete information may affect the quality or applicability of advice delivered.

4.4 Cancellations and Rescheduling

Session cancellations made less than 24 hours before the scheduled start time may result in forfeiture of the session fee. Rescheduling requests made at least 24 hours in advance will be accommodated subject to availability. Specific cancellation terms for ongoing service engagements are set out in the applicable service agreement.

5. Email Communications and Subscriptions

If you subscribe to the Gannel HR newsletter, Be Heard, or any email list, you agree to receive periodic email communications from Gannel HR including workplace content, product announcements, and promotional offers. You may unsubscribe at any time by clicking the unsubscribe link included in every email.

Gannel HR will not sell or rent your email address to third parties. For more information on how your personal data is handled, refer to the Gannel HR Privacy Policy.

Reader submissions sent through the "Submit Your Situation" form or similar features may be used, in anonymized and edited form, in newsletter content, articles, or other educational materials published by Gannel HR. Identifying details will be changed or removed before any submission is featured publicly. Submission of a situation constitutes consent to this potential use unless you indicate otherwise on the submission form.

6. Intellectual Property

All content on this website and within all Gannel HR digital products, including but not limited to text, scripts, frameworks, guides, prompts, layouts, brand elements, and structural formats, is the intellectual property of Gannel HR and is protected by applicable copyright law.

You may not copy, reproduce, republish, post, transmit, modify, or distribute any Gannel HR content for commercial purposes without prior written consent. Sharing brief excerpts for personal, non-commercial purposes with attribution to Gannel HR is permitted. Any use that competes with or substitutes for Gannel HR's products or services is prohibited.

If you believe content on this website infringes upon your intellectual property rights, please contact gannel@gannelhr.com with a description of the concern.

7. Third-Party Tools and External Links

This website may reference or link to third-party tools, platforms, or services including payment processors, scheduling tools, email platforms, and AI tools such as ChatGPT and Gemini. Gannel HR does not control these third-party services and is not responsible for their content, privacy practices, availability, or accuracy.

References to third-party AI tools in Gannel HR products are provided for informational and illustrative purposes. Gannel HR does not endorse any specific AI platform and makes no representations regarding the outputs produced by any AI tool when used with Gannel HR's prompt extensions. Users are responsible for reviewing and applying AI-generated content at their own discretion.

Payment processing is handled by Stripe or other third-party payment providers. Gannel HR does not store payment card information. Your use of any payment processor is subject to that provider's own terms and privacy policy.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Gannel HR, its owner(s), employees, contractors, and representatives shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of, or inability to use, this website or any Gannel HR product or service

• Any decision made or action taken in reliance on content, scripts, frameworks, or recommendations provided by Gannel HR

• Any workplace outcome, employment decision, termination, legal proceeding, or professional consequence resulting from the use of Gannel HR materials

• Unauthorized access to or alteration of your data or communications

• Any interruption, suspension, or discontinuation of this website or any product or service

• Errors, inaccuracies, or omissions in any content provided by Gannel HR

This limitation applies regardless of the theory of liability and even if Gannel HR has been advised of the possibility of such damages. In jurisdictions that do not allow the exclusion of certain warranties or limitation of liability, Gannel HR's liability shall be limited to the maximum extent permitted by law.

In no event shall Gannel HR's total cumulative liability to any individual or entity exceed the amount paid by that individual or entity to Gannel HR in the twelve months preceding the event giving rise to the claim.

9. No Warranties

This website and all Gannel HR products and services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. Gannel HR does not warrant that this website will be uninterrupted, error-free, or free of viruses or other harmful components.

Gannel HR expressly disclaims any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. No advice or information obtained from Gannel HR, whether oral or written, shall create any warranty not expressly stated in these Terms and Conditions.

10. Indemnification

You agree to indemnify, defend, and hold harmless Gannel HR and its owner(s), representatives, contractors, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising out of or in connection with your use of this website or any Gannel HR product or service, your violation of these Terms and Conditions, or your violation of any third-party rights.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions.

Any dispute arising from or related to these Terms and Conditions, this website, or any Gannel HR product or service shall first be addressed through good-faith written communication between the parties. If the dispute cannot be resolved informally within 30 days, the parties agree to submit to binding arbitration in Atlanta, Georgia, under the rules of the American Arbitration Association, unless applicable law requires otherwise.

Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights or confidential information.

12. Professional Responsibility and Independent Judgment

Gannel HR's products and services are designed to equip individuals and organizations with better language, stronger frameworks, and clearer thinking for workplace situations. They are not a substitute for professional judgment. You remain fully responsible for evaluating whether any script, framework, recommendation, or communication approach is appropriate for your specific situation, workplace culture, organizational policy, and applicable law.

Workplace situations involving potential discrimination, harassment, hostile work environment, retaliation, whistleblowing, medical or disability accommodations, wage and hour concerns, or potential legal violations require consultation with a licensed employment attorney before action is taken. Using Gannel HR materials in those contexts without appropriate legal guidance is at your own risk, and Gannel HR expressly disclaims responsibility for any outcome in such situations.

Nothing in Gannel HR's products or services creates an employment relationship, a fiduciary duty, or any professional obligation between Gannel HR and the user beyond the scope of the specific product purchased or service engaged.

13. Website Availability

Gannel HR does not guarantee continuous or uninterrupted access to this website. We reserve the right to modify, suspend, or discontinue any part of this website or any product or service at any time, with or without notice. Gannel HR shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

14. Entire Agreement and Severability

These Terms and Conditions, together with any applicable service agreement, product description, or booking confirmation, constitute the entire agreement between you and Gannel HR with respect to your use of this website and any product or service purchased.

If any provision of these Terms and Conditions is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

15. Contact

Gannel HR

Atlanta, GA

Email: gannel@gannelhr.com

For questions about these Terms and Conditions, product access issues, or service inquiries, please reach out directly. We aim to respond within 2 business days.

These Terms and Conditions were last updated in June 2026. Gannel HR reserves the right to update these terms at any time. Continued use of this website following any update constitutes acceptance of the revised terms.